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Web Accessibility

We Value Digital Inclusion

In our effort to provide a fully accessible and optimized user experience for all site visitors, Empire State Development has taken careful measure to ensure excellent user experience, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site.

Web Accessibility Guidelines 

ESD has leveraged the Web Content Accessibility Guidelines (WCAG) 2.0 as reference to ensure the web content made available from this site is more accessible for individuals with disabilities and user friendly for everyone. 

These globally recognized best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). To the greatest extent feasible,  

ESD has elected to conform to Level AA of these guidelines. 

Related Links: 

Web Accessibility Initiative (WAI)  



ESD is available to assist site visitors with any issues accessing content and the various services and functions made available across the ESD website. 

If you encounter issues with any page on our site that presents a challenge for individuals with disabilities, please submit your feedback to: [email protected]


Third-Party Sites 

Throughout this website, we make use of different third-party websites such as LinkedIn, YouTube, Twitter, and Facebook to spread news and information about Empire State Development and its services. These sites, which are not controlled by ESD, may present challenges for individuals with disabilities that we are not able to control or remedy. 

As made publicly available, here are the Accessibility Policies provided from these third-party sites: 


Guidelines, Policies and Compliance for Agency Programs